Frequently Asked Questions
Everything you need to know about your Imprint Merch order, shipping, and quality standards.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy for apparel?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have the original tags attached.
How do I know which size to order?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a garment you already own for the perfect fit.
What printing methods do you use for your merchandise?
We use high-quality screen printing and Direct-to-Garment (DTG) technology to ensure vibrant colors and long-lasting durability even after multiple washes.
Can I track my shipment?
Yes, once your order is processed and shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.